Saturday, September 17, 2005

Oman Mobile VS. Nawras: Part Deux

Here's another post about Oman Mobile and Nawras for you people to judge upon yourselves on who actually deserves your money and most importantly - why.

Oman Mobile has now upgraded most of their services for the mobile subscriber by offering your regular SMS; MMS; Wap and data line capabilities. And they are all geared up to offer push-to-talk services by year end and maybe even EDGE. Add to that, that they offer roaming capaibilities with over 118 telecom operators worldwide. And only recently have they added their prepaid mobile service Hayyak to that list making it possible for you to recieve SMS and calls from people here in Oman to their respective numbers.

Nawras, on the other hand, has yet a long road to pave in terms of roaming (it has up to 42 worldwide partners). Still it offers your basic services as well (SMS; MMS; Wap; GPRS & EDGE). And it seems that it has siezed the competitive edge of offering discounted rates on calls per minute (19 bzs/minute) for its postpaid and (25bzs/minute) for its prepaid mobile services.

Oman Mobile has been boasting a lot about reaching the 1 million mark in terms of subscribers. But with such intense demand on its network it fails to see that that isn't the real issue here. In fact, if at all, the issue at hand is the quality and not the quantity of the services that you provide for your consumers.

How many minutes have you had to waste on a phone call to call up their help line? How good are their services when it comes to having a disruptive network? How good is their response? How friendly are they? And come to think of it, why do they charge mada users as much more than Nawras by at least 10 baizas?

Have you ever thought about these issues?

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