Monday, July 16, 2007

service? what service?

Some people think that it is their God-given right to ask to be served like a king just because they are a different nationality. Others consider - and humbly, so - the other people that provide service to them as humane as they are themselves.

Both points of view are valid, each in a different case.

The latter is fine until you get miserable service around the place where you're doing your purchases then you have the right to demand what is rightfully yours - but, as a customer, none other. The first case is where this kind of attitude is delivered and you ask for what you want and aren't being to get because someone is being a true assholeimic (it's a word I just made up) individual.

This happens when you ask the for the service the first time, the second time and the third until you can't stand it any longer. You just move in on offense.

This isn't about making a scene. This is about getting the service you're entitled to. Whether its Starbucks, or BankMuscat or even OmanTel through OIFC. It always pays to ask for a higher ranking individual when you don't get what you want and as long as you're right about what you're doing.

Unfortunately, this type of attitude does not run that much in this part of the world (i.e.: Arab world).